1
Define approval responsibility
Apply this consistently and record material exceptions.
Agency Operations
HGV Agency Timesheet Coordination
Reduce disputes by linking shift details, attendance, authorised hours and exceptions to one assignment record.
Hgv Agency Timesheet Coordination
Technology should make the process clearer, more controlled and easier to audit—not merely move the same uncertainty onto another screen.
2
Record changes and waiting time
Apply this consistently and record material exceptions.
3
Separate payroll evidence from tachograph records
Apply this consistently and record material exceptions.
Operational approach
Timesheets support payment but do not replace legal activity records or prove drivers’ hours compliance.
During beta, confirm which TruckerMate functions are enabled for the user, fleet or agency before incorporating them into a live process.
Use one authoritative record
Define which system controls the assignment, vehicle, route, driver, message or compliance record. Avoid parallel spreadsheets and personal-message chains that conflict with the primary record.
Related agency guidance
Build the complete operational process rather than treating one function in isolation.
HGV Agency Driver Availability SoftwareMaintain a current view of driver availability, qualifications, location preferences and work constraints.HGV Agency Shift ManagementCoordinate assignments, confirmations, cancellations and changes without fragmented spreadsheets and personal messages.HGV Agency Driver CommunicationProvide drivers with clear assignment details, contact routes, delivery context and change notifications.HGV Agency Driver Compliance RecordsOrganise licences, qualifications, right-to-work evidence, training, declarations and assignment-specific records.
Test TruckerMate during beta
Help refine professional driver communication, route planning and operational support.